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Service

In both Japan and the rest of the world, what businesses need today is a
"global standard" of support.

Until now we have mostly been known as "Bricks, interpretation and translation", but really "interpretation" and "translation" are only one part of the service we offer.

Here at Bricks, starting with our multilingual contact center staffed by bilingual, trilingual and multilingual operators from a range of countries and speaking multiple languages, we use communication technologies like system development and IT/telecommunications, either alone or in fusion, to provide a global BPO service connecting Japan to the world, people to people, words to words, and hearts to hearts.

In Bricks there are many cultures, in Bricks is the whole world. That's why we are able to provide support that doesn't stop at Japan, but that reaches a global standard.

3 Reasons Why

3 reasons why people choose Bricks

13Languages

Operator skills

At Bricks we support 13 languages. Also, the language level of our Japanese operators is equivalent to a TOEIC score of 900 or more, and for operators from other countries, their level is equivalent to JLPT (Japanese Language Proficiency Test) Level 1. In addition, our operators have abundant experience with the formal and polite use of Japanese, and making use of their wealth of experience, will provide flexible support even when handling complaints.

24Hours

24 hours a day,
365 days a year

Bricks has operators standing by 24 hours a day, 365 days a year, ready to handle emergencies. Our operators provide emergency support even during the night time hours. We can also handle your needs flexibly with our night time & weekend / holiday only plans - so please feel free to inquire.

195People

Full time employees &
supervisor placement

One of our strengths at Bricks is that we employ salaried full time employees. By placing supervisors in the operator room at all times, we guarantee safety when it comes to security, and provide a constant level of service for our clients.

13Languages

Operator skills

At Bricks we support 13 languages. Also, the language level of our Japanese operators is equivalent to a TOEIC score of 900 or more, and for operators from other countries, their level is equivalent to JLPT (Japanese Language Proficiency Test) Level 1. In addition, our operators have abundant experience with the formal and polite use of Japanese, and making use of their wealth of experience, will provide flexible support even when handling complaints.

24Hours

24 hours a day,
365 days a year

Bricks has operators standing by 24 hours a day, 365 days a year, ready to handle emergencies. Our operators provide emergency support even during the night time hours. We can also handle your needs flexibly with our night time & weekend / holiday only plans - so please feel free to inquire.

195People

Full time employees &
supervisor placement

One of our strengths at Bricks is that we employ salaried full time employees. By placing supervisors in the operator room at all times, we guarantee safety when it comes to security, and provide a constant level of service for our clients.

About Us

Connecting hearts to hearts with our interpretation service Whenever people communicate with each other,
you can find Bricks there