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24hr over-the-phone interpretation and translation services for those who affected by the earthquake in Hokkaido

24hr over-the-phone interpretation and translation service for those who affected by the earthquake in Hokkaido occurred on Sep. 6th, 2018

[Free of charge / No advance application required]

We would like to express our sincere sympathy and condolences to those who suffered from the earthquake in Hokkaido on September 6, 2018.

To support non-Japanese speaking residents and travelers in areas affected by the earthquake, we opened over-the-phone interpretation and translation services for free of charge. This service is available to anyone who needs to communicate with Japanese or non-Japanese speakers. Please make use of this over-the-phone interpretation service when communicating with someone in front of you or someone on the phone in different languages. For translating announcements or correspondences, our translation service is also easy and free to use.


Telephone number for Over-the-Phone Interpretation Service: 050-5814-7230

* Due to an emergency situation, please expect a long waiting time to reach an interpreter.
* The call fee will be borne by the caller.

E-mail address for Translation Service: bricks-emergency@bricks-corp.com

Please include following details in the E-mail.
1) Texts to be translated
2) Translating Language
3) Company name
4) Your name

* Estimated delivery date will be notified in a reply (email) after receiving the request and reviewing it.
* Due to an eventual emergency situation, the completion of a translation may require longer time and immidiate response may not be available.
* The communication fee for E-mail transmission is borne by the sender.
* Depending on the convergence of the situation, we may terminate these services without notice.

Service Available: September 6, 2018 (Thursday) to December 31, 2018 (Monday).
This service may end without notice.

Languages supported: English, Chinese (Mandarin), Korean, Portuguese and Spanish

Hour of Operation: 24 hours

【Contact Information】
BRICKS. Corporation
4-3-17 Shinjuku, Shinjuku-ku, Tokyo 160-0022

TEL: 03-5366-6018 (weekdays 9: 00-18: 00)
Please contact interpretation service number (050-5814-7230) for out-of-office hours.

This number is available only to inquire regarding details of this service.

[Provisional Translation]